Services Offered by the Employee Assistance Program

For each one of us, there are times in life when we could use a little help. When we are not sure about how to deal with or resolve a problem, we most often turn to someone for help who has more experience and/or information that can be applied to our situation. This is particularly important in situations that have the potential to damage our health and/or wellbeing. Most problems tend to get worse when we ignore them, and are unlikely to be resolved without appropriate attention and action. The Employee Assistance Program is here to help you, whether you are facing a major crisis or simply need someone to listen. Problems can often be resolved with only a few sessions, but if a referral is needed for a longer-term solution, then the EAP clinician will gladly offer suggestions/referrals to appropriate professionals or agencies.

Examples of reasons that people use the EAP for consultation or short-term counseling include:

• Abusive partner / domestic violence
• Alcohol or drug abuse, addictions, or relapse
• Anger management
• Anxiety
• Conflict with co-workers
• Conflict with supervisor
• Critical incident
• Depression
• Disciplinary stress
• Exploring ways to have some type of difficult conversation with someone (e.g., family member, friend, co-worker, supervisor, or supervisee)
• Exploring ways to support someone else who is going through a difficult time
• Grief and loss
• Life adjustment issues (e.g., changing jobs or job duties, burned-out in job, marriage, having children, divorce, changing relationships with children who are now adults, caring for aging parents, planning for retirement)
• Marital/relational issues
• Medical problems
• Parent-child issues
• Self-esteem problems
• Stress and stress management
• Suicide risk
• Threats of violence
• Work-life balance

In addition to consultation and short-term counseling, the EAP:
• Provides briefings and lunch-n-learn programs on topics related to wellbeing
• Oversees the MSFC Critical Incident Stress Management (CISM) team, which provides support to groups or individuals in the aftermath of incidents that impact the workplace (e.g., workplace accident or death of a co-worker (on- or off-site))
• Serves on the MSFC Threat Assessment and Advisory Group (TAAG), along with personnel from the Protective Services, Human Resources, and Legal offices
• Provides educational and support group activities, such as suicide awareness training and the eldercare support group